As we age, many of those day-to-day activities we now take for granted will become more and more difficult. We may find ourselves in need of a Personal Attendant, either on a temporary or long-term basis for assistance with cleaning, driving, bathing, cooking, and other activities of daily living (ADLs).
How can you assist your clients in finding a personal attendant who will take care of them in a safe, compassionate way, and, at the same time, will be reliable and trustworthy? What should your clients look for in a professional Personal Attendant?
While there are many options to choose from — such as hiring a private individual or an agency that uses independent contractors — none provide as much training and security as a full-service agency.
The full-service agency to whom you refer your client should provide not only compassionate and caring Personal Attendants, they should also perform extensive background, reference and DMV checks, cover worker’s comp and disability insurance, and do other important screening to give both you and your clients peace of mind. A full-service agency also reduces potential risks to you, as the party making the referral. With individual or agency-assigned Personal Attendants, there is no guarantee that the person you hire has been fully vetted and is insured to cover any mishaps.
Full-service agencies generally provide on-going training programs to their Personal Attendants, thus ensuring a highly professional quality of service. Training programs include CPR/First Aid; specialty care in areas such as Alzheimer’s, Parkinson’s, arthritis, etc.; healthy meal planning and preparation, particularly for those suffering from diabetes; preventing falls and injuries; and much more.
According to Rebecca Beckett of Innuity Inc, “While it is important to ask the right questions when your loved one is moving into a new home (i.e., assisted living, nursing home, etc.), it is even more important to ask the right questions when a healthcare provider will be coming into your home. You want to make sure that you are inviting a reputable, caring individual into your living space.”
Your clients deserve to be well cared for as they age. Full-service agencies are the best way to ensure the professional care, compassion, and personal attention that your clients need.