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Sequoia Senior Solutions
Awarded Top Excellence Certificate for the Third Consecutive
Year
Press Contact: Stanton C. Lawson,
CFO, Sequoia Senior Solutions, Inc.
Phone: (707) 763-6600
E-mail: stan@sequoiasolutions.com
Website: www.sequoiaseniorsolutions.com
August 12, 2008:
For Immediate Release
Sequoia Senior Solutions
Awarded Top Excellence Certificate for the Third
Consecutive Year
Petaluma, August 12, 2008, Sequoia Senior Solutions,
Inc. of Petaluma has been awarded the Pinnacle Quality
Certificate for the third consecutive year by the
independent contractor Pinnacle Consulting of Salt Lake
City, Utah, in recognition of consistent excellence,
achievement, and commitment to high levels of service
and customer satisfaction. Sequoia Senior Solutions
provides in-home care for seniors throughout Sonoma,
Marin, Napa, Lake and Mendocino Counties, enabling them
to remain independent and in their own homes for as long
as possible.
This certificate which is backed by a customer
satisfaction survey carried out by Pinnacle Consulting
shows Sequoia Senior Solutions to be “ranked in the
highest standards of achievement” according to Gabriella
Ambrosi, CEO of Sequoia Senior Solutions, Inc. The 2008
survey taken among Sequoia Senior Solutions clients
earlier this year, has ratings that consistently come in
at “5” on a scale of 1-5 for a host of categories
ranging from “Overall Quality of Service” to “Staff
Professionalism” and “Recommend Agency to Others”.
“They’re very good to help me when I’m concerned about
something” one client answered. Another responded with,
“I give it a double five!” Some clients even commented
that in regard to “Accessibility of Staff”, “I have
always been able to reach them.”
“We feel very honored to get such positive feedback from
our clients” said Ambrosi. “Pinnacle Consulting is a
national agency and they regularly conduct these
nationwide surveys in the Home Health Care Industry. In
this survey, Sequoia Senior Solutions rises above both
Pinnacle’s charted national average, and their “Best in
Class” category.
Sequoia Senior Solutions opened its office in Petaluma
and began offering services in March 2003, and has
expanded to be the largest In-Home Care Provider of the
entire North Bay. They employ caring individuals who
help aging adults in need of assistance with their daily
routines, running errands, or personal care, addressing
the ever growing need for in-home care. Sequoia Senior
Solutions also customizes service for people who are
already in assisted living facilities, or in transition
from a hospital or facility to their home, called the
Welcome Home Program.
Sequoia Senior Solutions is a member of the Senior’s
Choice, the nation’s leading network of Senior Care
Providers offering quality service backed by their
Certified Companion Aide certification program, assuring
clients that their in-home care providers are
professionally trained and well-prepared.
For more information, contact Stanton Lawson, CFO of
Sequoia Senior Solutions, at (707) 763-6600.
About Sequoia Senior Solutions, Inc.
Sequoia Senior Solutions, Inc., located near the hub of
Petaluma’s medical facilities at 191 Lynch Creek Way,
Suite 102, provides in-home care to seniors throughout
Sonoma, Marin, Napa, Lake and Mendocino Counties,
helping them to continue living independently in their
own homes for as long as possible. Services include
companion care, assistance with bathing and grooming,
meal preparation, errand running, personal
transportation, and more. Sequoia Senior Solutions
provides the perfect answer for seniors who aren't ready
to leave their home for an institutional setting, but
need support to remain at home due to illness or chronic
conditions.
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